Are you waiting to be approved? Read this now.

[Torsten]

Our approval time is usually a few weeks, but for a number of technical reasons for the last few months it may have been considerably longer.  These reasons are now fixed. So if you applied in the last 5 months and have not been approved then only the usual reasons still stand in the way.

 

The 'usual' reason is almost always that YOU have not validated your email address. Without this validation your request will not even be considered by the software. So the first step is to make sure that you have validated. if you are not a approved yet and have been waiting less than 12 months then go look in your inbox NOW. Make sure to also check your junk/spam folder. Only use the link in the email that was sent today 23/04/2016. Ignore all previous validation emails as they will likely not work. if you do not validate you will not be approved - EVER.

 

if your application is older than 12 months then it will have been deleted automatically. Please sign up again. I am currently checking applications on a weekly basis, so as long as you have done the validation you can get in very quickly at the moment.

 

You may not have received a validation email though. This is due to YOUR mail service, not us. Some mail services put our emails into junk/spam, while some will simply block them entirely. If you did not receive a validation email today then your email provider is blocking us and you will likely never get an email from us no matter how long you wait.

 

usually microsoft (hotmail/live/outlook) blocks us, but for some reason they started letting 'some' emails through as of 2 weeks ago. So I have resent all validation emails today including to some requests up to 12 months old. So if you applied in may 2015 and only just got approved then this is not our fault, but the fault of your mail provider.

 

There are still some providers that block us. Bigpond & optusnet all the time. Hushmail and aol sometimes.

 

The most reliable mail service for us has been gmail. It reliably puts our email into junk/spam, but at least it actually gets to you ;)