Ive bought have multiple plants from mex,and when the first beat up went down,he tracked down my e mail from previous purchases to make sure i received exactly what i paid for.I read these forums everyday and i dont remember anyone not receiving orders.I have never met mex,but he has been more than easy to deal with.If you dont have a good idea of who this person is then anyone can read the old posts of his,he's contributed a shite load of useful info and he's helped me understand these great plants a whole lot more. Ill get off my soap box now.